Frequently Asked Questions
| Questions | Answers |
| Can I still order a product that is sold-out? |
Yes, you can Classy Custom Cups will do its best to place your order it may take up 2-20 business days
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| Are all sales final? | Yes, ALL SALES ARE FINAL and NONREFUNDABLE |
| I would like to order something I don't see on the website? |
Classy Custom Cups will do its BEST to make any product that you may request.
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| Why are some glasses or mugs different prices? | All of the items that you see are handmade and require more beading we offer XL mugs and Large Mugs. |
| How long will it take for my delivery to arrive? | 2-3 weeks Business Day |
| Can I order one shot glass? | Yes just select the shot glass and put in the quantity |
| What are the care instructions for wine glass, mug and water bottles? |
HAND WASH ONLY DO NOT PUT IN THE DISHWASHER, DO NOT SOAK IN HOT WATER, DO NOT MICROWAVE
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| How do I request my name to be on the product? |
Enter product description and name in checkout notes
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| What is the size of an average wine glass? | 20oz, if it is larger it will be in the description |
| Can I add my name to the my Plaque? | Yes, you can enter the name that you want in the notes section at the end of check out |
| How do I place an order for a Memorial Lantern? | Select which lantern you want, in the notes at check out enter the Beloved name, DOB(Sunrise),Sunset. Please leave your email and phone number to select the poem. Classy Custom Cups will be in contact with you through out the process |